There was a sudden abnormality in the Huawei game channel server, and many players' accounts briefly failed to log in.

Text | Beiguoshu

Editor | Liu Shiwu

Players of Huawei channel servers cannot log in to the game

On March 17, a large number of players reported that when logging in to multiple games on the Huawei channel servers, they were prompted that "the in-game account has a minor consumption appeal record and the refund has been completed, the service has been terminated, and you cannot log in". However, the players said that their accounts had completed adult real-name authentication and they had never initiated a refund appeal. This anomaly involves multiple games such as "Shining Nikki", "Love and the Cosmos", and "Eggy Party".

Diezhi Games stated on Weibo when receiving players' feedback that "the situation of the termination of service prompt when logging in through the Huawei channel has been reported, and it has been verified that it is caused by Huawei."

Source: Weibo

Similar to the channel servers of major mobile phone brands, the Huawei channel server is a game - exclusive version downloaded through the Huawei App Gallery. Players of the channel server need to log in with their Huawei accounts. The game account data of the channel server is not interoperable with the data of the official server and is stored separately in the Huawei server. Of course, players can also enjoy some exclusive gift packages and benefits in the channel server.

The channel server originated in the early stage of the development of the mobile Internet. At that time, social software and short - video platforms were not yet popular, and the pre - installed app stores on mobile phones were the most powerful traffic channels. Based on this advantage, channel providers would cooperate with game manufacturers and take a cut of the in - game purchase revenue. And the games could be exposed in the app stores to obtain downloads and users.

However, as social software and short - video platforms have become new traffic entrances, the advantages of channel servers have gradually declined. The feature of strong binding between channel server accounts and platforms also imposes some restrictions on players' gaming experience. There are problems such as the inability to transfer game data after the channel server is shut down and the inability to play online between different channel servers.

In the past few years, some manufacturers have also tried to discuss with mobile phone manufacturers the plan to reduce the commission ratio. Large game manufacturers often have the initiative in this process, while small manufacturers are more dependent on the customer - acquisition ability of channel servers.

Currently, the problem of being unable to log in has been gradually fixed in each game. However, this incident also reminds channel providers that they need to strengthen the management of server stability, account security, etc. Otherwise, more players may turn to more open and stable official servers in the future.