Solid evidence of double standards. Kimi's misjudgment led to the immediate unblocking of a foreigner, causing an uproar among domestic paying users.

On May 27th, news came that recently, Kimi Code annoyed a large number of domestic developers and paying users with its absurd account - banning blunder.

Some time ago, the chaos of scalpers and reselling of third - party accounts on Kimi Code was particularly serious. Many people registered accounts in batches, bought subscription rights at low prices and then resold them for profit. This not only disrupted the normal operation order of the platform but also damaged the usage rights of normal paying users.

In order to rectify this chaos, the official of Kimi Code urgently upgraded its risk - control strategy, focusing on banning abnormal accounts.

Leikeji AGI (id: leikejiagi) believes that the starting point was good, but the risk - control strategy was too rough and the judgment logic was too rigid.

The risk - control model simply couldn't distinguish between malicious scalper reselling and the compliant use of normal developers. It directly made a one - size - fits - all judgment of violations.

As a result, the real scalpers were not completely caught, and a large number of domestic users and open - source developers who paid for subscriptions honestly and developed normally were unfortunately collateral damage on a large scale. Their accounts were directly restricted or banned, and they couldn't use any functions normally.

In this account - banning blunder, a group of normal developers overseas were also innocent collateral damage, and their accounts were restricted.

After these overseas developers found that their accounts were abnormal, they immediately posted feedback and complaints about the wrong bans on overseas social platforms such as X.

Unexpectedly, soon after the overseas users posted their feedback, the official staff quickly stepped in, replied to each post in English one by one, and immediately lifted the restrictions on all overseas accounts that were wrongly banned in batches.

Image source: X

In contrast, in China, it was a classic case of double - standard.

Domestic local developers who had been paying for a long time. They spent real money on subscriptions, but their accounts were wrongly banned or restricted for no reason, and the functions were completely paralyzed, which completely hindered their daily development work. To solve the problem, countless domestic users left messages to appeal, give feedback and complain on the official WeChat public account, customer service channels, community comment sections, and groups.

However, no matter how the domestic users appealed, the official ignored them all the time. This double - standard operation really disappointed the domestic developers.

This made the well - known domestic open - source developer Leechae publicly announce on the X platform that he would stop updating all relevant Kimi Code open - source projects and demanded a full refund from the official.

Leechael's voice immediately resonated with the domestic developer community. More and more users stood up to complain about the official's double - standard and questioned the platform's differential treatment of Chinese and foreign users.

Seeing that the public opinion continued to ferment, the official of Kimi Code finally admitted its mistake on May 26th.

Image source: X

Young, a member of the Kimi Code team, officially came forward to publicly apologize for a series of problems such as this account - banning blunder, collateral damage to users, and untimely response.

After admitting the mistake, the official quickly implemented rectification measures, which was a belated solution.

First, comprehensively optimize the risk - control rules, enrich the multi - dimensional identification model, accurately distinguish between the large - scale violations of scalpers and the compliant use of normal developers, and fundamentally avoid one - size - fits - all wrong bans.

Second, actively contact a group of CodeAgent open - source developers including Leechael, communicate with them one - on - one, cooperate with them to optimize the User Agent adaptation plan of the tools, solve compatibility problems, and ensure normal use in the future.

Third, complete the verification of all restricted accounts and restore the normal rights of all users who were wrongly banned.

Image source: X

So far, the two parties involved in this incident have officially reached a settlement.

Some netizens said bluntly: "It's understandable that there are mistakes in risk control, but differential treatment cannot be forgiven. Are domestic users just paying lambs to be slaughtered while overseas users are honored customers?"

Leikeji AGI (id: leikejiagi) thinks that in fact, users' demands have never been harsh. As long as the product has problems and the official apologizes in time and treats users fairly, users can completely tolerate it. But what really breaks people's hearts is never a technical error, but double - standard.

Finally, what do you think of Kimi's double - standard in this account - banning blunder? Welcome to leave your comments in the comment section.

This article is from the WeChat public account “Value Research Institute” (ID: jiazhiyanjiusuo). The author is the Internet team of Leikeji. It is published by 36Kr with authorization.