With annual fees starting at 1500 and the system collapsing entirely when the network goes down, Weitcong offers a 798-yuan SaaS solution for clinics.
Recently, VetSmart, a SaaS brand focused on the digitalization of independent pet clinics, announced that it has completed full-link independent R&D and iteration of its products. The system has now entered the pilot commercial operation stage, and at the same time officially launched a seed round financing of 2.5 million to 4 million yuan, planning to transfer 8% to 12% of its equity. The raised funds will be used for product iteration, compliance improvement and large-scale market expansion.
Prominent pain points in industry informatization, independent clinics have long been trapped in low-efficiency dilemmas
China's pet medical industry continues to expand. According to the 2025 White Paper on Pet Medical Industry, there are more than 24,600 licensed animal diagnosis and treatment institutions across the country, 78.7% of which are small and medium-sized independent clinics, which are the main body of industry services. However, for a long time, the informatization level of small and medium-sized clinics has been severely lagging behind, which has become a common pain point in the industry.
Most independent clinics still rely on Excel spreadsheets and paper ledgers to complete consultation records, inventory management and account statistics, which leads to problems such as time-consuming inventory counting, accounting errors and omissions, scattered medical records. Shop owners cannot grasp the store operation data in real time, and pet owners cannot independently query consultation, stored value and immunization records.
At the same time, the mainstream pet medical SaaS in the market generally has three major drawbacks: high annual fee (1500-3000 yuan/year), pure cloud architecture that crashes when disconnected from the network, and data belongs to service providers. Small and medium-sized clinics face high payment costs, unstable use, and no independent data sovereignty. A large number of newly opened clinics have huge untapped informatization market, and the industry is in urgent need of low-cost, stable and controllable special digital tools.
Differentiated software and hardware solutions to solve the inherent shortcomings of industry SaaS
VetSmart was founded by Liu Zhu, a cross-border entrepreneur. Relying on veterinary practice background, physical operation experience and technical R&D capabilities, it deeply fits the front-line diagnosis and treatment scenarios, reconstructs the pet clinic operation management system in a targeted manner, creates an integrated software and hardware solution, and forms significant differentiated advantages.
In terms of architecture, VetSmart adopts a dual-mode architecture of local priority + cloud synchronization, which is different from pure cloud products in the industry. Under the network disconnection state, the whole process of consultation, drug dispensing, cashier and record filing can be fully retained for viewing and operation, and data will be automatically synchronized after network connection, completely solving the system crash problem caused by peak hours of clinics and network fluctuations. At the same time, the core business data of the system is stored locally and independently controlled by the clinic, solving the industry pain points of small and medium-sized clinics having no data sovereignty and no guarantee of data security.
In terms of hardware, the product is uniquely equipped with a millimeter-wave radar vital sign monitoring module and an AR glasses gesture operation module, which can non-contactly identify the heart rate, respiration and body surface temperature of pets, assisting doctors in rapid initial screening. It is one of the few clinic SaaS systems in the industry that realizes deep integration of software and hardware.
In terms of product R&D, the project is led by the founder to complete the construction from scratch to a complete commercial version. Relying on the AI-assisted R&D model, the overall R&D cost is reduced by 30%-40% compared with the traditional 3-4 person technical team. At present, the product has been iterated to a stable commercial version, with a total of 126,000 lines of code, 63 back-end plugins built, covering 38 front-end business routes, and the whole process has been verified by automated testing; the website ICP filing and public security filing have been completed, trademarks and software copyrights are under approval, and the product compliance system is continuously improved.
Lightweight payment model, low cost to adapt to small and medium-sized clinics
Aiming at the characteristics of independent clinics with price sensitivity and limited budget, VetSmart creates an inclusive tiered subscription model, which greatly lowers the digital threshold of the industry: the free version meets the basic needs of store opening and record filing, the professional version costs 798 yuan/year, and the flagship version costs 998 yuan/year, which is far lower than the annual fee standard of several thousand yuan in the industry. At the same time, it is equipped with on-demand value-added services such as AI consultation and SMS notification, forming a healthy business model of "basic inclusive + value-added revenue increase".
At present, the project has been implemented in two pilot pet clinics, and the effect of cost reduction and efficiency improvement verified in real scenarios is remarkable. According to the feedback from the clinics, the traditional half-day inventory counting work is compressed to less than 20 minutes by relying on VetSmart's code scanning warehousing and intelligent ledger functions, and problems such as accounting errors and omissions and inventory chaos are greatly improved; pet owners can independently query medical records, immunization records and stored value balance through WeChat mini-program, reducing repeated front-end inquiries, and the overall operation efficiency of the store is increased by more than 30%.
The team deeply cultivates industry scenarios and accelerates market implementation at the present stage
Founder Liu Zhu is a compound cross-border entrepreneur with veterinary practice qualification, scientific research and development experience and physical operation experience. He has long been deeply engaged in the front line of pet medical care, accurately insight into the real pain points of small and medium-sized clinics, and avoids the common industry problem of pure technical teams being separated from scenarios and having redundant product functions.
The project has built a mature path on the customer acquisition end, relying on four-dimensional channels including industry association resources, acquaintance referrals in the industry, offline on-site visits and new media content promotion, to steadily accumulate initial customers. The short-term core goal is to quickly expand pilots, iterate products and accumulate word-of-mouth; in the medium and long term, it will continue to penetrate the core markets of North China, Northeast China and East China, and plans to gradually seize 1%-2% of the share of licensed independent clinics in the industry.
Financing plan: Focus on commercialization and run through the large-scale closed loop
According to the project party, the funds raised in this seed round will be mainly used in three major directions: continuous product function iteration and scenario polishing, improvement of intellectual property rights and industry compliance qualifications, construction of basic marketing and after-sales teams, to quickly run through the business closed loop of "product - payment - repurchase - large-scale operation".
In the future, VetSmart will continue to focus on the digital track of small and medium-sized pet clinics, taking low cost, high stability, independent data and software-hardware integration as its core advantages, so that independent clinics in the sinking market can also use the chain-level intelligent operation system, filling the gap of digitalization in the sinking pet medical market.